Gift voucher - Choose your value

Gift voucher with a value of your own choice. On the voucher you can find a code that you can use when ordering on the webshop. The value of this voucher will be deducted from the total of your shopping cart. This voucher is valid until 1 year after purchase date.

By default, our gift vouchers are sent by e-mail. Do not hesitate to check your spam folder if you don't find it in your mailbox. If you would like your gift to be sent by post, please select the "sent by post" option. This applies even if the value of the voucher exceeds €100.

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Delivery

Each of our little jewels comes with a pretty little ethical pouch. Designed by us, they are handmade in Brussels from local, sustainable materials. We use recyclable materials for our parcels.

We post your parcels within 2 to 4 working days of receiving your order.

Please note that if you have chosen a small gold and/or personalised jewel, we will need 2 to 3 weeks to make it for you. This period increases to 8 weeks for jewellery from the Oh Happy Days collection. Thank you for your patience :-)

+If this piece of jewellery is not to your liking, we will exchange it or refund your money. You have 14 days to inform us of your decision. This rule does not apply to ‘pre-orders’ (personalised or golden jewelry), which are produced especially for you.

Quality Warranty

Our jewelry is made with the utmost care in order to be durable.

They benefit from a guarantee certificate as well as a very efficient after-sales service.

Our warranty : 1 year on "Amulettes" - 2 years on "Pépites"

Secured payment

Be reassured: payments on our e-shop are fully secured!

Free Delivery

Good news! Free shipping starting from orders above 100 € for Belgium & neighbouring countries, 150 € for the European Union and 250 € for the rest of Europe.

Local - Sustainable - Ethical

Each of our jewels was dreamed and produced in our workshop in Brussels. Respect for the human being and the planet is essential for Lou. Tiroir de Lou is handcrafted, authentic and transparant brand. We defend the strong values of craftsmanship.

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